Front Desk Receptionist/Clerk (Bay River Inn & Suites) – On Call Opportunity
ON CALL – FRONT DESK RECEPTIONIST/CLERK
EMPLOYMENT OPPORTUNITY
Position Title:Front Desk Receptionist/Clerk
Position Summary:
A motel receptionist/front desk person represents the motel as she/he is always the first point of contact in a hospitality environment. The main purpose of a motel receptionist job is to project a positive image for guest and to provide all services that are on the list of first contact services including reservations and guest services.
Duties and Responsibilities:
Greet guests in a kind respectable manner, attend to guest’s inquiries in person/phone
Inform guests of the services and accommodation rates in the motel, make reservations for guests according to their needs, and make sure that all cancelled reservations are addressed immediately to avoid confusion
Build a good relationship with guests to make them feel comfortable and address any complaints they may have in a very courteous manner to protect the image of the motel.
Keep clear and comprehensive records of guest/conference room reservations and all billings/invoices for accountability and future reference
Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean
Attend to all routes of reservations, such as online, phone, and in person, to ensure that reservations are not left out but attended to promptly to keep the motel business running efficiently
Report issues of maintenance and malfunctioning appliances to the manager for quick repair to ensure guests comfort and satisfaction
Requirements: Knowledge, Skills and Abilities
Excellent written and spoken communication skills
Strong customer service skills
A friendly and professional telephone manner
The ability to adapt to different guests
The ability to stay calm under pressure and multi task
Good problem-solving skills
Computer knowledge
Accuracy and attention to detail
Ability to work independently and follow direction
Professional attitude required
Reliable – Available to work on an On-Call basis
NOTE: Training will be provided on Monday
Please submit your resume by to: Maxine Murdock, Executive Assistant/Human Resource Fisher River Economic Development, Corp. Box 359, Koostatak, MB R0C 1S0 Fax: (204) 645-4572 Email: [email protected]
Must provide with Resume and 2 references, a Criminal Record Check, Adult Abuse Registry Check, and Child Abuse Registry Check (at your own expense). FRCN Drug By-Law- Drug testing must be complete before hiring. We thank those who applied the Successful candidate selected for an interview will be contacted.
